Let’s face it; nobody is overtly enthused about data entry. It is a headache inducing, tedious, time consuming choir that chews valuable time out of your life. That is why outsourcing now is such a hot trend. Services normally done in-house are now virtually shipped offshore for maximum productivity.
Everything from data capture, cleansing, data entry image reviewer, product data entry, data mining etc. are now done by offshore data entry companies who are experts in their field. All businesses whether it is medical, or insurance are reaping its benefits to have a chance in the market.
Now, although outsourcing has enticing benefits, there are also tons of red flags that one must make a note of before opting for such companies. One such issue is the problem of security. This can be a mistake you make initially when scouting for third party service providers and a mistake you should ensure you learn from.
However, instead of learning from your mistakes, why not learn from your competitors. Why not accumulate the knowledge needed without getting your hands dirty?
Let’s find out how your competition can teach you the ways of efficient data entry outsourcing.
10 Things You Can Learn from Competitors Regarding Outsourcing
- Willingness to Handle Emergencies
With heaps of data to manage, some need prioritizing and some don’t. Your competitor might choose an outsourcing firm that is skilled enough in prioritizing on urgent data, and those are the companies you should be looking out for when outsourcing. Find companies that are willing to handle emergencies, because if they don’t then there is absolutely no point in hiring them. Always choose firms that have the penchant for allowing emergency work than the ones who don’t.
- Levels of customization
Each company comes from a different part of the industry, and therefore has different needs. Choose a firm that can offer customized services on the basis of your requirements. Competitors will always go for companies that are flexible in their commitment to varying needs of varying companies. If a firm does not offer the level of customized service that you are looking for than they are not the one for you.
- Monitoring Progress
A successful competition will always seek out a firm that keeps them up to date on current projects. So, if there are any errors or deviation from agreed upon protocols they are alerted right away to intervene and correct the course of their project. Hence, go for companies that can give you real-time access to the progress of your project.
- Levels of Data Security
You cannot afford the loss of your data, or it falls in the wrong hands. Hence, your competitors will always choose firms that have well defined security protocols in place. They use SSL certificates, and secure VPN’s. These are the firms that should be high on your list of companies you can trust with your data.
- Cost effective and Fast Turnaround
The whole point of outsourcing is cutting costs while executing high-quality work. That can only be done with the help of reputable offshore data entry companies. If a company can deliver on or before the agreed upon deadline, while also cutting down on cost, sometime by almost half, those are the firms you need to look out for.
- Avoid Herd Mentality
Don’t just jump to a big outsourcing firm, because your competitor is doing so. This is what we call herd mentality. Separate yourself from the pack. One way to do so is by opting for niche players. These hidden gems can offer you the same quality of work at substantially lower prices, lower than what your competitor might be paying.
- Cultural Barriers
Most competent data entry companies operate remotely from an entirely different continent. So, it is only obvious that there will be some cultural barriers to overcome. The best way to overcome this barrier is to outsource from companies operating in India or Philippines. Both of these countries have a fluent English-speaking population that can cater to your requirements without any hindrance.
- Sign Favorable Service Level Agreements
Service level agreements are imperative to stop things from getting toxic between you and the firm you choose to outsource from. Lack of favorable SLA’s will prevent the company from getting the service you desire from the firm.
- Overcome Time-Zone Barriers
Working with offshore companies operating in another part of the globe can result in delayed responses due to differences in time zones. Opt for companies that provide a dedicated executive that is available to respond to you in your time zone. Today many offshore companies have 24/7 customer service to cater to their clients all over the globe.
- Monitor Productivity
Analyze your competitor’s relationship with outsourcing firms, wherein hiring shared resources led to inaccuracies in data entry, or cases where there was no negative data impact. This will help you find offshore partners that provide you with a dedicated staff and help you monitor the productivity of your work diligently.
About the Author: Patricia Dolan
Patricia is a Senior Content Marketing Strategist working for Perfect Data Entry, an offshore data entry company that is lauded in the industry for their top-quality outsourcing services and unparalleled price. Company is equipped with the tools, specialists and technology such as data entry image reviewer, data entry image to word by manual typing etc. Throughout her long reputable experience working as a content strategist, she has helped her company create content that both engages and converts prospects into loyal clients. Over the years Patricia has been the recipient of many accomplishments and rewards.